1, maintaining range:
- IBM AS/400, RS/6000, P5, PC SERVER such as a full range of mainframe maintenance
- HP9000 Series, RP, RX, G, K, L, N, superdome series mainframe maintenance.
- SUN Enterprise, Fire, Blade series mainframe
- Symbol Mobile Computer
- Oracle, Sybase, Db2, Informix database maintenance
- Cisco, NetScreen, Huaweis network equipment maintenance, etc.
- HDS, IBM, EMC, NetApp storage systems such as maintenance
Second, maintaining the content of
1, hardware maintenance services
- Hotline telephone technical support services
- Room environmental inspection
- Equipment Cleaning
- Health Check
- Fault Handling and Repair
- Performance Evaluation and Optimization
- System installation, upgrade, configuration
- Operating system and data backup and recovery
- 7X24, 5X8-hour emergency rescue services
- Training
2, the database system maintenance services
- Database Health Check
- Database Troubleshooting and Repair
- Database performance evaluation and optimization of Adjustment
- Database installation, upgrade services
- Database Migration Services
- Development of backup and recovery strategy
- Hotline, e-mail technical support services
3, equipment relocation services
- Equipment relocation of basic services
- Device configuration after the removal of adjustment and modify the service configuration
- After removal system, the FBI Technical Support
- Relocation services, project management, hand
- Relocation service coordination
3, maintenance services features
1, professional
- I carried out in 1998, on the servers, storage, databases, middleware, and other maintenance services is the first country to provide maintenance services to professional service providers.
- The company is equipped with skilled technical experts in all aspects of a total of 40 people.
- Set up within the company there are two specialized laboratories, can simulate a variety of customer environments.
- I Division in Guangzhou, Beijing, Shanghai, Ningbo, Fuzhou, Haikou, Chengdu, Chongqing, Kunming, branch offices or professional services, service network covering the whole country, can provide you with fast local services.
- Our range of spare parts, Guangzhou headquarters library has a value of 15 million spare parts, spare parts, full range, covering IBM, HP, SUN, HDS, EMC and other vendors of servers and storage equipment spare parts. In addition to branches in various places and professional service has two parts library, can guarantee the timely arrival of spare parts.
- I Division in accordance with ITIL has established a set of scientific and reasonable service processes.
- In accordance with ISO9001: 2000 quality control system and established a strict quality control standards of service.
- Our use of a professional customer management software and services management software
Jiao:jiaoli84@hotmail.com AIM:yoyojiao
Jacky:chzx@szleadcom.net AIM:jackychen1984
Monica:monica@szleadcom.net